FAQs

Where can I purchase Wild Fern Jewelry?
All pieces are available for purchase directly through this website.

Do pieces sell out quickly?
Some collections are released in small batches and may sell quickly. Creating a customer account ahead of time can make checkout smoother.

How do releases work?
Wild Fern Jewelry is released in small batches as pieces are completed. Release dates and previews are shared on Instagram at @_wild.fern_. All pieces are sold first come, first served through the shop.

Do you offer custom jewelry?
Yes. I offer limited custom pieces created intentionally and in collaboration with you. Custom requests can be submitted anytime through the Custom Request Form, and I’ll follow up to discuss availability and next steps.

Learn more about the custom process on the Customs Info page.

How do I know my ring size?
We recommend knowing your size before purchasing. You can visit a local jeweler or use an adjustable ring sizer.

Can rings be resized?
Some rings can be resized slightly (approximately 0.25–0.5 sizes up). Not all designs are resizable, and resized bands may have texture.

Can I ask about sizing before purchasing?
Yes — feel free to reach out if you have questions before checkout.

How should I care for my jewelry?
To keep your pieces looking their best, we recommend avoiding water, chemicals, and heavy wear. For full care instructions, visit our Clean & Care Guide.

Where can I find shipping and return policies?
All shipping and refund policies are listed in the footer of the website. If your order arrives damaged or you experience an issue, please reach out within a few days of delivery so we can help.

Is Wild Fern Jewelry good for gifting?
Yes. Each piece is thoughtfully handcrafted and packaged with care.

How can I contact you?
You can reach out through the Contact page or email directly. Messages are typically answered within 24–48 hours.